For legal and hygienic reasons, unfortunately not. However, you may bring your dog into our café, the Kulinarik-Stadl, and onto the terraces. We are also happy to provide a bowl of water. And there are numerous paths around the factory where you can take your dog for a walk.

No, our lily pond is not a swimming or bathing pond. Swimwear, towels and sunscreen are recommended for the water play park, but swimming is not allowed there either.

Our animal enclosure is not a petting zoo – the ponies, goats, and rabbits enjoy having visitors, but please do not feed or pet them. They receive sufficient and suitable food, and our vet takes very good care of them.

Not quite. We usually take a seasonal break from just before Christmas until the beginning of March. During this period, the entire Eis-Greissler factory and all of the shops are closed, but the café in Parndorf is open all year round.

The quickest and easiest way is to visit the ticket store on our website. Online tickets are also slightly cheaper. For those who decide quickly, tickets are also available at the ticket shop on site.

Yes, our adventure park is completely barrier-free.

It's enough to show your ticket on your smart phone.

Yes, you will receive a stamp at the turnstile, which allows you to easily re-enter the park.

The paved paths in the adventure park and the coffee house are suitable for strollers. The way to get into the park is via the walk way by the lily pond, which is suitable for strollers and wheelchairs. The paths in the park are a bit steeper here and there - the Bucklige Welt is not without its hills.

Yes, in your confirmation email you will find a link that allows you to change your tickets to another day for an extra charge of €1.50 per ticket. Please note that a rebooking is only possible until the park opens on the day you booked.

For safety reasons, the Milchshaker is only permitted from the age of 3 years and a minimum height of 1 meter.

Children between the ages of 3 and 8, or between 1 and 1.3 meters tall, may only ride in the company of an adult. Above this age, no accompaniment is necessary. But it's more fun together.

Not quite. In bad weather, too strong wind or too cold temperatures, we unfortunately have to close the Milchshaker for safety reasons. Safety comes first.

Yes! You can use the Milchshaker for free and as often as you want after entering the adventure park.

For safety reasons, children are only allowed to participate in the Eis-Zeitreise from the age of 4.

Since our Eis-Zeitreise is a multimedia experience with VR, fog and motion effects, it is unfortunately not suitable for all people. Therefore, children under the age of 4 who do not reach a minimum height of 100cm are not allowed to go on the Eis-Zeitreise. Also, people who cannot properly close the safety bar due to physical limitations, people who exceed the maximum weight of 136kg, as well as people with health limitations or with heart, epilepsy, back or neck conditions are not allowed to participate in the Eis-Zeitreise. Likewise, there is an increased risk for pregnant women and people under the influence of alcohol.

Not quite. In certain areas of the Eis-Zeitreise, such as the old train car or the test kitchen, you can carry your backpack/bag. However, loose items, bags or backpacks are not allowed in the adventure theater. You can leave your items on site at your own risk. (We do not assume any liability for this).

To ensure your safety during the ice time travel, there are a few rules to follow: Extending arms, legs and other objects is prohibited. Using the simulator is at your own risk. We are not responsible for any damage to clothing caused by using the simulator. Children are not allowed to sit on the lap. To ensure your safety, you must follow the instructions of the staff.

The quickest and easiest way is via the ticket store on our website. If the tickets for the ice time travel are not sold out, there are also remaining tickets on site. Therefore, it's best to buy your tickets online so that you don't make the trip to Krumbach for nothing.

Please arrive at the Eis-Zeitreise entrance 10 minutes before your timeslot so that we can start on time. If you are late, we cannot guarantee that you will get into the Eis-Zeitreise at another timeslot.

No. Children under the age of 8 are only allowed to ride when accompanied by an adult.

Unfortunately not for safety reasons. However, you may take your dog into our coffee house, into the Kulinarik-Stadl and onto the terraces. There we will also be happy to bring him a bowl of water. And around the manufactory there are numerous paths where you can walk with your dog.

Yes, you can also visit the Eis-Zeitreise with impairment. At the moment it is not yet possible to book online. However, we are working on it. Please come to the Eis-Zeitreise desk and we will find a solution together.

Strollers are not allowed in the Eis-Zeitreise. You are welcome to leave it in the entrance area while you visit the Eis-Zeitreise. (We assume no liability for this).

Unfortunately not. With the NÖ-Card you have no advantages in the Eis-Zeitreise. However, you get a one-time free entry to our adventure park with the NÖ-Card.

Unfortunately not. The tickets are booked for a fixed day and time and cannot be changed. However, this is not a problem, because the Eis-Zeitreise can be visited even in bad weather.

Yes. You are welcome to bring your dog into our café, the Kulinarik-Stadl restaurant, and onto the terraces, where we will also be happy to provide a bowl of water. And there are numerous routes and paths around the factory where you can take your dog for a walk.

You will find the current ice cream varieties on our website at "Our ice cream".

Also via the ticket store on our website. Simply select your desired time slot and you'll see if any tables are available.

Yes. VOR bus 390 will bring you from Edlitz-Grimmenstein station to us in just under 30 minutes, and runs on weekends and public holidays (Krumbach Eis-Greissler stop). Click here for the VOR route planner.

You can pay in cash and with all major debit and credit cards.